At CatsTreeShop, protecting your personal information is our utmost priority. This policy explains how we collect, use, and share your data while respecting your privacy rights. We are dedicated to ensuring a safe and enjoyable shopping experience.
Information We Collect
To provide our services, we may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details.
- Account Details: Login credentials to securely access your account.
- Order Information: Records of purchases, returns, and items added to your cart.
- Optional Data: Any additional details, such as product reviews or photos, that you voluntarily provide.
How We Use Your Data
We use your information to:
- Process and deliver your orders accurately.
- Send transactional updates such as order confirmations and shipping notifications.
- Provide personalized product recommendations and promotional offers (if opted in).
- Improve website functionality and enhance your overall shopping experience.
Cookies and Tracking Technologies
Our website uses cookies to optimize your browsing experience, remember your preferences, and manage your shopping cart. These cookies do not store sensitive data like payment information.
We may also share anonymous website usage data with third-party service providers to refine our offerings and deliver tailored advertisements.
Your Privacy Choices
- Marketing Preferences: You can unsubscribe from promotional emails at any time by clicking the “Unsubscribe” link in the email or updating your preferences in your account settings.
- Essential Notifications: Communications related to order processing and delivery will continue to be sent, as they are necessary for your transactions.
Children’s Privacy
CatsTreeShop is a general-audience website and does not knowingly collect information from children under 13. Any inadvertently collected data will be promptly deleted in compliance with applicable laws.
Data Security
We use industry-standard encryption technologies to protect your personal information during transactions. Secure pages are marked with a lock icon or “https” in your browser’s address bar.
Your Rights
If you reside in California, the California Consumer Privacy Act (CCPA) grants you specific rights:
- Access Your Information: Request details about the personal data we collect and share.
- Request Deletion: Ask us to delete your data, subject to legal exemptions.
- Opt-Out of Data Sharing: While we do not sell your data, you can opt out of certain data-sharing practices.
How to Exercise Your Rights
To make a request:
- Email us at support@catstreeshop.com.
- Use the Contact Us form available on our website.
For verification purposes, we may ask for additional details, and we aim to respond to your request within 45 days.
Policy Updates
This policy may be updated periodically. Any significant changes will be communicated directly to you or published on our website.
Contact Us
For questions or concerns about this privacy policy, please reach out to us at:
CatsTreeShop
908 W Olympic Blvd, Los Angeles, CA 90015
Email: support@catstreeshop.com
Thank you for choosing CatsTreeShop. Your trust and privacy are of paramount importance to us!
